For the 2023 holiday season, items purchased between November 01 and November 30, 2023 can be returned until January 31, 2024. Outside of this period the 60 days return policy applies.
If you're not 100% happy, just send your order back and we will refund you. Products must be returned in their original packaging within 60 days of purchase.
🇬🇧 For UK orders. Please fill out the below form:
CLICK HERE TO COMPLETE ONLINE RETURN
Step 1: Enter your order number and zip code or alternatively your email and select the item(s) you're sending back and click the “RETURN ITEMS” button.
Step 2: Follow the steps to complete the return and receive the prepaid shipping label.
Step 3: Print your return label and mail back the original item(s). Please note: your package should only include items listed on that particular return packing slip.
Step 4: Once we receive your return, we will refund the full balance or any remaining balance back to your original payment method.
US - click here to request a pre-paid return label.
Any delivery charges paid during checkout will not be refunded if you decide to return your order.
For International returns outside the UK:
International returns outside of the UK will be required to bear the cost of delivering/shipping the goods to us. Goods must be returned using recorded delivery so that the customer can demonstrate proof of mailing. Please contact customer service on hello@drowsysleepco.com providing, a) Order number, b) Full name, c) Postcode/ZIP code, d) Reason for return, e) Return tracking number.
Return Address:
Drowsy Sleep Co. Bezos C/O
Ogden Fulfilment Limited
Unit 3F, Acre Park
Dalton Lane
Keighley
UK
BD21 4JH
Check our our full returns policy here --> returnspolicy
