Subscriptions FAQs

A one-time purchase is perfect when you want to order as needed. A subscription keeps your beauty sleep essentials stocked with automatic deliveries, exclusive savings, and zero effort. No more reordering—just uninterrupted, indulgent rest.

Creating an account is effortless:

1. Click the account icon in the website menu.
2. Enter your email address.
3. Enter the 6-digit code that we sent to your email and click "Submit."

Once registered, you can track orders, manage subscriptions, and update details—all in one place.

Everything you need, all in one place. Log into your account. Scroll down and click "Manage Subscription" to:

✔︎ Modify products
✔︎ Change delivery dates
✔︎ Update payment details
✔︎ Pause or cancel anytime

To cancel:

1. Log into your account.
2. Scroll down and click "Manage Subscription".
3. Scroll down and select "Cancel Subscription".

Yes, you’re in control. You can cancel anytime. If an order is already being processed, cancellation will apply to future deliveries.

No, unsubscribing from emails does not cancel your subscription. You must manually cancel through your account.

1. Log in to your account.
   
2. Go to Profile and add a new payment method.
   
3. Navigate to Orders > Manage Subscription.
   
4. Select Payment Details, then click Choose another payment method.
   
5. Choose your newly added payment method.

1. Log into your account.
2. Add your new address.
3. Navigate to Orders > Manage Subscription.
4. Navigate to "Product Shipping Info", click "Edit," and select your new address.

Note: The country of destination must remain the same.

1. Log into your account.
2. Scroll down and click "Manage Subscription".
3. Adjust your next order date or delivery frequency to fit your routine.

No problem! You can:
✔︎ Skip your next order
✔︎ Reschedule your delivery date
✔︎ Update your shipping address for future orders

All changes can be made in your Subscription Portal to ensure your Drowsy essentials arrive exactly when and where you need them.

If you’re having trouble logging in, here are a few things to try:

• After entering your email, we’ll send you a 6-digit login code. If you don’t see it, check your promotions, social, or spam folder.
  
• The login code only works in the browser you used to request it.
  
• Try resending it or make sure you entered your email correctly.
  
• Try logging in using an incognito/private window or a different browser.
  

If you’ve tried all of the above and still can’t log in, contact our Customer Care Team at support@drowsysleepco.com, and we’ll help you get back in.